Frequently Asked Questions
Get answers to common questions about PlanMyHours
Getting Started
What is PlanMyHours?
PlanMyHours is a comprehensive time tracking and project management platform designed specifically for freelancers and consultants. It helps you manage multiple clients, track time across projects, and streamline your workflow with intelligent calendar integration.
How do I get started?
Simply sign up for a free account and connect your calendar. You can start tracking time immediately and upgrade to Advanced or Professional plans as your needs grow.
Do I need to install any software?
No! PlanMyHours is a web-based platform that works in your browser. No downloads or installations required.
Features & Functionality
Can I track time across multiple projects?
Yes! PlanMyHours allows you to create unlimited projects and track time seamlessly across all of them. You can easily switch between projects and see detailed breakdowns of where your time is spent.
How does calendar integration work?
PlanMyHours integrates with popular calendar providers like Google Calendar, Outlook, and Apple Calendar. Time entries can be automatically created from calendar events, and you can sync your schedule across all platforms.
What reporting features are available?
Generate detailed reports on time spent, project progress, and productivity metrics. Export reports in various formats including PDF and CSV for client billing and internal analysis.
Can I manage multiple clients?
Absolutely! Organize your work by clients and projects. Each client can have multiple projects, and you can track time, generate reports, and manage communications all in one place.
Pricing & Plans
Is there a free plan?
Yes! Our free plan includes basic time tracking, 2 client calendars, and essential availability management. Perfect for getting started.
What's included in the Advanced plan?
The Advanced plan includes unlimited client calendars, advanced time tracking & reporting, smart conflict resolution, advanced project management, and priority support.
What additional features does the Professional plan offer?
Professional plan includes everything in Advanced plus advanced AI Project Planning, custom integrations, advanced analytics, and dedicated support.
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.
Technical Support
How do I get support?
Free plan users can access our knowledge base and community forums. Advanced and Professional plan users get priority email support with faster response times.
Is my data secure?
Yes! We use industry-standard encryption and security practices to protect your data. All data is backed up regularly and stored securely in the cloud.
Can I export my data?
Absolutely! You can export your time tracking data, project information, and reports at any time in various formats including CSV and JSON.
Still Have Questions?
Can't find what you're looking for? Contact our support team and we'll be happy to help!